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Managers Are Employees Too

Disengaged managers have disengaged employees.

According to Gallup’s "State of the American Manager" report, managers account for at least 70% of the variance in employee engagement scores across business units. Sadly, the percentage of engaged managers is only slightly higher than the percentage of engaged employees. Pretty scary when you consider that only 30% of today’s U.S. workforce is engaged. 

Most organizations understand the importance of engaging their employees. Unfortunately, efforts often largely focus on the engagement of its workforce and what managers can do to help grow their satisfaction. But, what’s being done for the managers who are first and foremost an employee too?

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Here's What's New

We're excited to share with you our latest learning solution offerings and enhancements.

Hello Stay Interviews

A microLearning experience based on concepts from the book Hello Stay Interviews, Goodbye Talent Loss by best-selling authors Beverly Kaye and Sharon Jordan-Evans, the original Stay Interview thought leaders.


Ingersoll Rand: Engaged Employees on a Path to Premier Performance

Ingersoll Rand, a global diversified company, raised their employee engagement scores by 12% going from a below average score of 63% in 2012 to a top quartile rating of 75% in 2014 helping them to achieve the distinction of one of 50 of the Most Engaged Workplaces.

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Upcoming Events

A thought leader from Career Systems International will be speaking at the following events. Check our website for the most up-to-date listing of events.

June 28 - July 1, 2015 Las Vegas, NV
SHRM 2015 Annual Conference & Expo

July 10, 2015 Online Demo
Hello Stay Interviews MicroLearning Demonstration

July 23, 2015 Online Demo
Hello Stay Interviews MicroLearning Demonstration

October 27, 2015 Webinar
Hello Stay Interviews, Goodbye Talent Loss Webinar sponsored by Training Magazine

November 1-4, 2015 Orlando, FL
Learning 2015


Books Recommended by Beverly Kaye

Last month several of my professional colleagues launched books the same week that my book, Hello Stay Interviews, Goodbye Talent Loss, was published. I'm happy to recommend the following books:

Twenty years ago, Ned Herrmann’s groundbreaking book opened the eyes of business leaders and professionals around the world to the power of Whole Brain® Thinking. With the release of The Whole Brain Business Book, Second Edition, Ann Herrmann-Nehdi, CEO of Herrmann International, is carrying on her father’s legacy and bringing practical new insights and advice specific to the challenges of the 21st century business environment.

In this powerful new book, Triggers: Creating Behavior That Lasts -- Becoming the Person You Want to Be, bestselling author and world-renowned executive coach Marshall Goldsmith examines the environmental and psychological triggers that can derail us at work and in life. Filled with revealing and illuminating stories from his work with some of the most successful chief executives and power brokers in the business world, Goldsmith offers a personal playbook on how to achieve change in our lives, make it stick, and become the person we want to be.

If talents, knowledge and skills combine to create your strengths, then Hidden Strengths is the potential within everyone to transform knowledge and skills into learned strengths. There's huge opportunity between the top 20% and bottom 10% of your skills. Therein lies the greatest opportunity for becoming a better leader. Using assessments, exercises, and case studies, the Sindells help you identify your most promising middle skills and create a plan to turn them into strengths. In today's work environment, not growing and stretching yourself translates into lack of innovation, stagnation, and obsolescence. Relying upon strengths is like relying upon training wheels - at a certain point you need to take them off in order to improve and grow.

Is your team running at full power? – Geoff Smart and his colleagues at ghSMART published the #1 top selling book on hiring talented teams over the last 7 years, Who: The A Method for Hiring . Their new book is called Power Score: Your Formula for Leadership Success. In it they reveal startling new research about the keys to how the best teams deliver results. Learn how to calculate your power score as a leader. Be inspired by stats and stories and learn clues about how to dial up your score, to achieve even more success!

Happy reading!





Did You Know?

Our Founder Dr. Beverly Kaye , with her co-authors Sharon Jordan-Evans and Julie Winkle Giulioni, have sold over 725,000 copies of their books worldwide and even more have been touched by CSI's solutions based on these titles. Kaye's newest book with Jordan-Evans, Hello Stay Interviews, Goodbye Talent Loss, is on shelves now and moving her closer to the million sold mark.




Q. What comes first – career development or employee engagement?

A. Career development is one of the top reasons why an employee stays and stays engaged. You can’t talk about employee engagement without addressing your career development programs as well. However, many employees may not want to discuss their careers with a manager where trust is not yet established. So, a strong culture of engagement, where the manager has great influence, is critical to successful career conversations.

Q. What’s the difference between a development conversation and a performance discussion?

A. Performance discussions are usually initiated by the manager, focus on past performance, and are generally evaluations of identified performance goals. Id development conversations, the focus is on career development goals focused on the future where the employee is seeking a manager’s support, not evaluation.



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330 Montage Mountain Road
Suite 201, Moosic, PA 18507
Phone (570) 346-8840
Fax (570) 346-8606
Twitter @CareerSystems and @BeverlyLKaye


Career Systems International improves the business performance of its clients and the lives of all employees who seek to maximize their personal and professional potential. We unleash Impassioned Employment by providing the best employee engagement, career development and retention solutions on the planet.